Need help or information regarding your Scheme pension? Contact XPS (the Scheme administrator) using the details below:

Email: ybs@xpsgroup.co.uk

Phone: 0191 341 0677

If you have a query about a pension in payment, contact the XPS payroll team:

Phone: 0191 341 0669

If you have more questions about your pension and haven’t found answers here, there are lots of other useful websites and organisations which might be able to provide help:

The Pensions Regulator

The Pensions Regulator (TPR) regulates how workplace pension arrangements like the Plan are managed and has lots of useful information on their website. TPR can intervene if Trustees, employers or advisers fail in their duties.

Visit The Pensions Regulator website

The Pensions Advisory Service

The Pensions Advisory Service (TPAS) provides free advice and guidance on all types of pension queries.

Visit The Pensions Advisory Service website

Gov.uk

The Government’s website has lots of useful information on things like the State Pension, Auto-enrolment and tracing lost pensions.

Gov.uk